Quality Pays: Reaching World-class Ranking by Nurturing a High-performance Culture and Meeting Customer Needs
by Rolf-Dieter Kempis, Gunter Rommell, Felix Bruck, Raimund Diederichs, Hans-Werner Kaas, Gunter Fuhry, Volker Kurfess
ISBN 13: 9780333684849
Format: Hardcover (264 pages) Publisher: Palgrave Macmillan Published: 11 Oct 1996
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